Question: How Do I Get Money Back From FedEx?

Does FedEx insurance cover damage?

What is FedEx Shipping Insurance.

FedEx offers insurance to help offset the cost if a package is lost, stolen, or damaged.

The first $100 of insurance doesn’t cost anything, but if the value of the package is higher, you can purchase additional insurance to cover potential losses..

What happens when you file a FedEx claim?

We will notify you if your claim requires an inspection. Maintain the shipment’s original packaging (including cartons and contents) for inspection and keep them until your claim is resolved.

Does FedEx pay claims?

If the company is responsible for a parcel being lost, stolen or damaged, the shipper can file a claim to recover up to $100 in value. … FedEx U.S. Express charges $3 for coverage of shipments with declared values between $100 and $300. Over $300, coverage is $1 for every additional $100 in value.

What happens if FedEx package is not delivered?

Call 1.800. GoFedEx 1.800. 463.3339 and request a FedEx Ground® Call Tag. Claims can be filed up to nine months from the delivery date.

Is FedEx return pickup free?

Through a free package pickup. Return shippers can request a free pickup by the USPS from their home or business address by going to Through the nearest staffed FedEx Office, FedEx Ship Center® or FedEx Authorized ShipCenter® location, or a participating FedEx ShipSite® location. Find a location.

Can you get a refund if your package is late?

If you’ve ordered a package to be delivered to your house and it arrives late, you have a right to contact the retail company for a refund. Under the Consumer Contracts Regulations—laws established in 2014 to regulate purchases made online or over the phone—you’re entitled to request a refund for late packages.

Can I sue FedEx for losing my package?

Whoever paid FedEx can file a claim. By default, FedEx packages have up to $100 of protection from loss or damage. If the value is more than that, the shipper must “declare” that value, AND pay for additional coverage. Also, as part of the claim process, the shipper will need to submit proof of value of the contents.

How much does FedEx charge for declared value?

FedEx Declared Value Coverage For Ground — both U.S. and International — FedEx charges $1 for every $100 of declared value for shipments worth more than $300. FedEx also requires a direct signature for a parcel that is worth more than $500.

What time is the last pickup for FedEx?

You choose a 2-hour window between 10 a.m. and 6 p.m. (for FedEx Express) or between 9 a.m. and 8 p.m. (for FedEx Home Delivery), on a business day within 7 calendar days on or after the original scheduled delivery date.

Can I drop off a FedEx package at UPS?

There’s no reason to abandon your FedEx package at The UPS Store. Do FedEx and UPS delivery personnel still have a habit of not delivering packages and being untruthful about it to their employer?

How do I get a refund from FedEx?

To request a billing adjustment or a refund, please contact FedEx Customer Service at 800 FedEx (800 33339) who will investigate the case.

How long does it take to get a refund from FedEx?

How Long Does It Take To Receive a FedEx Refund for Late Delivery? It takes some time to process a refund request for late deliveries. Once your claim is verified and approved, you should receive an adjustment to your FedEx invoice within seven to ten business days.

Can you drop off a FedEx package at the post office?

The FedEx SmartPost Returns process is completely integrated, which means you benefit from a streamlined process; less handling of your packages; and fast, reliable deliveries. Your customer drops off the package at any USPS access point or FedEx location.